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| Legal Assistant |
Job Location:
Metro Area: |
Chicago, IL
IL - Chicago |
Category: |
Customer Service
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Company Name: Legal Helpers
| Address: |
233 S. Wacker Dr., Suite 5150
Chicago, IL 60606
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Contact Name: Hayfa Zayed
Phone: 888 743 5787
Fax: 312 753 7791
Apply: Submit Resume Now
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Job Description:
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Job Description:
National Law Firm seeks experienced call center sales representative. We are a client-based organization dedicated to providing great customer service and fast results.
A Sales/Customer Service representative is responsible for handling high incoming call volume. (approximately 70 – 100 calls a day.)
Previous Call Center experience is a must.
Responsibilities:
• Answering calls from potential clients including setting up consultation appointments, answering initial questions and creating candidate records in database.
• Answering calls from current clients regarding billing, office locations, bankruptcy, documents and other case related questions.
• Updating the database to include client information including calls and questions and how each situation was resolved.
Requirements:
• A College Degree is preferred.
• 1-3 years of experience in phone related customer service, inside sales AND/OR call center experience.
• A strong work ethic, a great attitude and good phone communication skills.
• Attention to detail.
• Ability to multi-task and prioritize duties.
Specifications:
• This position is a full time 40 hours per week position with a potential for monthly bonuses.
• Knowledge of Windows software.
• The ability to type at least 50 wpm.
• Starting pay rate at $11.15/hr.
EOE
Your email response must include "Chicago Legal Assistant - CCJ" in the subject line.
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