| |
Shift
• We are currently hiring 20 full-time positions with shifts starting anytime between 1:30 pm and 2:30 pm.; days off are anticipated to be split days or mid-week days off (Tue/Wed, Wed/Thu)
• $1.00 Shift differential if your shift starts after 1pm; unlimited commission potential for all positions
• Must be able to commit to 100% attendance during the first 90 days. Training will be held Monday thru Friday from 12 p.m. to 9 p.m. for the first 7 weeks of employment.
Position Summary:
Inbound Sales Customer Account Executives are highly motivated and have rich customer service skills. They are responsible for serving as the primary interface for customers calling with sales related question and will have a heavy focus on acquiring and upgrading broadband, CDV, and Video customers.
Essential functions of position include, but are not limited to the following:
• Meet minimum sales levels for all Comcast products as assigned.
• Utilize active listening skills and product knowledge to address customer concerns to maintain existing levels of service or to recommend a more appropriate mix of products.
• Explain the overall benefits of the upgrade to the customers when receiving rebuild-related calls.
• Respond appropriately when sales or billing calls are received.
• Accurately present sales offers to assist customers in choosing the best available services to meet their needs.
• Maintain minimum standards in log-in, availability, monitoring, and performance management.
• Complete all data entry with accuracy.
• Participation in all offered sales technique training programs or other company provided training offerings.
• Other duties, as assigned.
• Punctual, regular and consistent attendance with the ability to work overtime as needed is required.
Required Skills:
Minimum Qualifications
• High school diploma or equivalent education
• Minimum of 1 year customer service related work experience and 1 year of sales experience
• Must be proficient with Microsoft Office applications (Word, Excel) and other office equipment.
• Must be able to sit for extended periods of time.
• Ability to work overtime, as needed.
• Must have punctual, regular and consistent attendance
Candidates Must apply via our web site.
|
