| Date |
Title |
Company |
Location |
| 07-30-10 |
Claims Representative Associate - Eau Claire, WI |
UnitedHealth Group |
Eau Claire, WI |
| The Claims Representative Associate is responsible for handling incoming medical claims ensuring a high level of customer service and maximizing productivity. Responsibilities: Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims Analyze and identifies trends and provides reports as necessary Constantly meet established productivity, schedule adherence, and quality standards UnitedHealth Group is more... |
| 07-29-10 |
Senior Customer Service Representative - Wauwatosa, WI |
UnitedHealth Group |
Milwaukee, WI |
| Position Description: Here's an interesting position in which the chosen candidate will utilize both their customer service skills and their analytical abilities. As our new customer service representative, you would answer incoming calls, process questionnaires, and conduct research to help determine potential for third party liability. This role offers plenty of autonomy to a self-directed individual, as well as plenty of room for growth. Primary Responsibilities: more... |
| 07-28-10 |
Customer Service Representative - Wausau, WI |
UnitedHealth Group |
Wausau, WI |
| The Customer Service Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. The responsibilities of this position are providing customer service support to members, customers, and/or providers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. Individuals chosen for this position will answer questions related to pharmacy benefits, mail order and pharmacy more... |
| 07-15-10 |
Customer Service Quality/Audit Representative - U.S. |
UnitedHealth Group |
Wausau, WI |
| Position Description: Positions in this function are responsible for all aspects of quality assurance with regards to claims. Conducts audits and provides feedback to reduce errors and improve processes and performance. UnitedHealthcare is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. When you work with UnitedHealthcare, what you do matters. It's that simple... and it's that challenging. In more... |
| 07-14-10 |
Quality Advocate |
U.S. Cellular |
Waukesha, WI |
| The Quality Advocate will work directly with up to ten frontline Customer Service Coaches, and Managers to assist in providing key information to ensure the best quality experience. The Quality Advocate will be based in the Customer Care Center they are serving and be responsible for assessing the call quality of frontline Associates that report to their respective ten Customer Service Coaches. They will provide information to the Coaches and Managers about things gone well and areas for more... |
| 06-24-10 |
Coach Customer Service |
U.S. Cellular |
Waukesha, WI |
| Position Profile We believe our leaders provide the inspiration that ignites the passion our associates have for serving our customers. As a leader dedicated to inspiring success, you should look to U.S. Cellular for your next career move. As coach for a team of up to 12 associates, your strong leadership and ability to communicate with your associates in a way that stirs their passion for serving our customers are keys to your success. For your team, your background in customer more... |
| 06-13-10 |
Customer Service Rep |
U.S. Cellular |
Waukesha, WI |
| Position Profile Enthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence. This is no ordinary call center. This is a U.S. CellularCustomer Care Center. A place where you get outstanding training, have a 1:12 ratio of coach to associates, work in a culture that encourages career growth, and experience success that is benchmarked by your ability to satisfy your customers. more... |
| 06-05-10 |
Customer Care Professional - Green Bay, WI |
UnitedHealth Group |
Green Bay, WI |
| The Customer Care Professional is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent customer service more... |
| 06-05-10 |
Customer Service Representative - Green Bay, WI |
UnitedHealth Group |
Green Bay, WI |
| The Group Retiree Team specializes in servicing the retirees of many small and large companies that are clients of Ovations Retiree Services and United Retiree Services. This position is responsible for educating, and retaining the Group Retiree business through the service of specific employer's products. Critical Success Factors: Provide World Class service to our Group Retiree members to ensure that they are receiving accurate information that will allow them to utilize all benefits and more... |
