3 jobs in Virginia
| Date |
Title |
Company |
Location |
| 06-29-10 |
Customer Service Manager - Roanoke, VA |
UnitedHealth Group |
Roanoke, VA |
| Position Description: As the national leader in healthcare and customer service, the Ovations Customer Care team seeks an experienced customer care manager to facilitate the growth of the business and employees in Roanoke. Positions in this function will work in 2 modes; 1st is the reaction mode; see results. Objective is to be have a large team 150 representative and 6-7 supervisors and improve qualitative and maintain quantitative metrics. You must ensure to stick to more... |
| 06-24-10 |
Senior Traffic/Workforce Representative - Roanoke, VA |
UnitedHealth Group |
Roanoke, VA |
| Position Description: Positions in this function are responsible for all scheduling , call volume monitoring and adjusting, as well as for determining and communicating work schedules, resources for various call queues. Works with site leaders to ensure adequate staff, contingency plans and workflow monitoring. Ovations is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. Imagine joining a group of more... |
| 06-19-10 |
Customer Service Representative - Roanoke, VA |
UnitedHealth Group |
Roanoke, VA |
| The Customer Service Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent customer more... |
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