| Date |
Title |
Company |
Location |
| 01-25-12 |
Quality Advocate |
U.S. Cellular |
Knoxville, TN |
| The Quality Advocate plays a critical role in supporting center efforts that build and promote understanding of the customer experience in U.S. Cellular? customer care centers. Acting as a consultant to front-line leaders the QA advocate provides support through analysis, reporting and education to identify trends in customer and team behavioral movement. Ensuring that customer service leaders are clear on the objectives of the Quality Program at U.S. Cellular? and how the program links more... |
| 01-24-12 |
Bilingual Customer Care Professional - Kingsport, TN |
UnitedHealth Group |
Kingsport, TN |
| The Bilingual Customer Care Professional is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent more... |
| 01-18-12 |
Coach Customer Service |
U.S. Cellular |
Knoxville, TN |
| This position is responsible for effectively leading - supervising, coaching and mentoring a team of associates who are responsible for delivering superior customer service while handling a large volume of inbound phone calls regarding wireless products and services. Accountable for promoting high levels of customer service excellence while achieving identified service-level goals and working within the framework of the values, behaviors and expectations of the Dynamic more... |
| 01-18-12 |
Customer Service Representative |
U.S. Cellular |
Knoxville, TN |
| This position is responsible for delivering superior customer service while handling a large volume of inbound phone calls regarding cellular products and services. While actively listening and connecting with the customer, the Customer Service Representative conducts a thorough needs analysis with the customer to ensure that they are providing solutions to meet the customer's true needs. Strives to provide one-call resolution for problems and irregularities identified by more... |
| 12-22-11 |
Customer Service Representatives |
Travelers |
Richardson, TX |
| DESCRIPTION: Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. SUMMARY: Build/maintain effective relationships with customers/agents Provide customer service to customers/agents over the phone at a more... |
| 12-01-11 |
Call Center Rep |
Instant Tax Service |
Memphis, TN |
| We're looking for outgoing individuals that have excellent multitasking skills. Potential Candidates must have prior call center experience and must be able to work with high efficiency. Tax experience is a plus. Position does offer competitive pay but will be part time. Training will be provided. Responsibilities included but are not limited to the following: - Responding in a professional and courteous manner to customer inquiries - Effectively handle customer inquiries and complaints more... |
| 11-08-11 |
Lead Customer Service Representative |
Conservation Services Group |
Nashville, TN |
| For more than two decades, Conservation Services Group (CSG) has helped Americans make smart energy use decisions an important part of the way they live and work. CSG designs, develops, and delivers innovative, results-driven energy efficiency, energy conservation, sustainability, and renewable energy programs. We bring our experience, expertise, creativity, and commitment to our goals of using environmentally responsible approaches in helping business and home owners lower costs, increase more... |
| 10-03-11 |
Sales Manager |
Travelers |
Knoxville, TN |
| Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. SUMMARY: Lead a team of 12-15 Sales Consultants with the Personal Lines organization. Responsibilities include the development of staff and processes to ensure more... |
| 09-17-11 |
Customer Care Representative |
CVS Caremark |
Knoxville, TN |
| Position SummaryThe Customer Care Representative acts the important first-line of contact with customers, setting the tone for how members view our company and services, providing members with the right information at the right time to help them make better decisions about their health and health care.EducationHS Diploma or GED minimum - college level courses and/or certifications preferred.ExperienceAble to establish personal standards of quality while applying company's best practices in own more... |
| 09-12-11 |
Customer Care Representative |
CVS Caremark |
Knoxville, TN |
| Position SummaryThe Customer Care Representative acts the important first-line of contact with customers, setting the tone for how members view our company and services, providing members with the right information at the right time to help them make better decisions about their health and health care.EducationHS Diploma or GED minimum - college level courses and/or certifications preferred.ExperienceAble to establish personal standards of quality while applying company's best practices in own more... |
| 09-12-11 |
Sales Counselor |
Travelers |
Knoxville, TN |
| Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. SUMMARY: Consult and counsel with prospective customers via telephone to sell insurance products. Utilize understanding of Travelers Personal Insurance more... |
| 08-23-11 |
Open House - Hiring Customer Service Reps. |
CVS Caremark |
Nashville , TN |
| JOIN US FOR AN OPEN HOUSE! We are hiring 200+ Customer Service Representatives and would love to tell you more at our Open House. Date: Tuesday Aug 23nd Time: 11am - 6pm Location: 445 Great Circle Road, Nashville, TN 37228 We look forward to meeting you! If you cannot make the Open House please submit your resume online. The Customer Care Representative acts as the important first-line of contact with customers, setting the tone for how members view our company and more... |
| 08-17-11 |
Customer Service Representative |
Travelers |
Knoxville, TN |
| DESCRIPTION: Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. SUMMARY: Incumbents are accountable to build/maintain effective relationships with customers/agents. Will provide customer service to more... |
| 08-15-11 |
Customer Service Representative |
CVS Caremark |
Nashville , TN |
| In this role you will work on our Customer Care team as a Customer Care Representative.As a Customer Care Representative you will:- Act as the important first-line of contact with customers, setting the tone for how members view our company and services, providing members with the right information at the right time to help them make better decisions about their health and health care. - Handle inbound, predominantly routine customer service calls, consistently demonstrating behaviors more... |
