| Date |
Title |
Company |
Location |
| 02-02-12 |
Director, FSU Customer Service |
American Red Cross |
Charlotte, NC |
| QualificationsMinimum Qualifications Bachelor's degree in Business Management, or other related field; a minimum of 7 years of related experience; and a minimum of 5 years of supervisory experience. Must have at least 10 years of experience in the customer service field with working familiarity with a variety customer service concepts, practices, and procedures. Excellent written, oral and positive influential interpersonal skills required; ability to communicate in both more... |
| 02-01-12 |
Call Center Manager (87) |
Bencin & Associates |
NC - Winston Salem |
| Client desires a Call Center Manager to manage 15-20 CSRs. Salary to $70k plus great benefits and relo assistance. Requirements: Must have a 4-year degree and have managed at least 15 inbound customer service CSRs. Please reference position Call Center Manager (87) and email resume to resumes1@rlbencin.com more... |
| 02-01-12 |
Training Manager (88) |
Bencin & Associates |
NC - Winston Salem |
| Client desires a Training Manager for an inbound call center. Base to $75k plus benefits and some relo. Requirements: Must have training management experience within an inbound customer service call center. Please reference position Training Manager (88) and email resume to resumes1@rlbencin.com more... |
| 02-01-12 |
Inside Auto Casualty Claim Trainee |
Allstate Insurance Company |
Charlotte, NC |
| Voted one of the World's Leading Top 100 Companies by Forbes magazine Do you have a passion for helping others? Have an eye for detail? Do you have strong organizational and time management skills? Are you looking to accelerate your career at a renowned company? Allstate Insurance Company has an exceptional career opportunity for an Inside Auto Casualty Claim Trainee in Charlotte, NC. Combine your skills of working with people and investigation! more... |
| 01-30-12 |
Inside Liability Claim Adjuster Trainee |
Allstate Insurance Company |
Charlotte, NC |
| Voted one of the World's Leading Top 100 Companies by Forbes magazine Do you have a passion for helping others? Have an eye for detail? Do you have strong organizational and time management skills? Are you looking to accelerate your career at a renowned company? Allstate Insurance Company has an exceptional career opportunity for an Inside Liability Claim Trainee in Charlotte, NC. Combine your skills of working with people and investigation! Our more... |
| 01-27-12 |
Supervisor |
American Red Cross |
Charlotte, NC |
| Description:If you’re looking for an opportunity that makes you feel appreciated every day, we invite you to join us. The American Red Cross Blood Services Carolinas Region is one of 36 American Red Cross regional blood centers whose mission is to fulfill the needs of people and provide the safest, most reliable and cost-effective blood and plasma services through voluntary donations. We are currently seeking an enthusiastic Call Center Manager for the Telerecruitment more... |
| 01-26-12 |
Provider Data Specialist - Greensboro, NC |
UnitedHealth Group |
Greensboro, NC |
| Position Description: The Provider Data Specialist is responsible for various activities related to the provider network database which may include any or all of the following: database maintenance, reporting and extracting data for various reports and analyses, initiating database improvement. Provider Data Specialists develop and maintain standards for database integrity and quality assurance, coordinate corrective activities to clean database and retain users, and manage communication more... |
| 01-20-12 |
Claims Representative Associate - Greensboro, NC |
UnitedHealth Group |
Greensboro, NC |
| The Claims Representative Associate is responsible for handling incoming medical claims ensuring a high level of customer service and maximizing productivity. Responsibilities: Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims Analyze and identifies trends and provides reports as necessary Constantly meet established productivity, schedule adherence, and quality standards UnitedHealth Group is working to more... |
| 01-18-12 |
Bilingual Spanish Customer Service Representative - Charlotte NC (start date 3/23/12) |
Allstate Insurance Company |
Charlotte, NC |
| Put your future in good hands by starting a career with Allstate Insurance Company! We are looking for 15+ Bilingual Customer Relationship Specialists (CRS) to join our team in our Customer Information Center in Charlotte, NC. In this role, you will answer complex customer inquiries and/or resolve complex service concerns in order to support customers. The CRS is a licensed representative and is responsible for initiating and successfully closing cross sales opportunities and more... |
| 01-18-12 |
Customer Service Representative - Charlotte NC (Start Date: 3/23/2012) |
Allstate Insurance Company |
Charlotte, NC |
| Put your future in good hands by starting a career with Allstate Insurance Company! We are looking for 25+ Customer Relationship Specialists (CRS) to join our team in our Customer Information Center in Charlotte, NC. In this role, you will answer complex customer inquiries and/or resolve complex service concerns in order to support customers. The CRS is a licensed representative and is responsible for initiating and successfully closing cross sales opportunities and supporting more... |
| 01-13-12 |
Call Center Director |
American Red Cross |
Charlotte, NC |
| QualificationsBachelor's degree in business management, communications, marketing, public relations or related field required. Minimum seven years experience, to include five years of progressively responsible call center management experience is required. Knowledge of customer service techniques and negotiation skills, and ability to effectively implement programs and excellent organizational skills; ability to handle multiple priorities effectively, assimilate information quickly, analyze more... |
| 12-28-11 |
Telerecruiter |
American Red Cross |
Charlotte, NC |
| Description:If you’re looking for an opportunity that makes you feel appreciated every day, we invite you to join us. The American Red Cross Blood Services Carolinas Region is one of 36 American Red Cross regional blood centers whose mission is to fulfill the needs of people and provide the safest, most reliable and cost-effective blood and plasma services through voluntary donations. We are currently seeking an enthusiastic Telerecruiter for the Telerecruitment Call Center in Charlotte, NC. more... |
| 12-20-11 |
Supervisor Data Entry - Greensboro, NC |
UnitedHealth Group |
Greensboro, NC |
| Position Description: Will call and explain program to members regarding enrollment, check member eligibility, schedule appointments, sends correspondence and answers a high call volume. Supports RN's with follow up enrollment inquires, out and inbound calls. Ability to talk and document information into the system simultaneously. Positions in this function will make outreach to members who are eligible for the program and explain the components and benefits in hopes for more... |
| 10-19-11 |
Agent - Reservations - Service |
US Airways |
NC - Winston Salem |
| Book a non-stop flight to a successful future with US! Do you have a warm, outgoing personality? Are you able to treat each and every customer as if they are most important customer of the day? If so, this position may be a great fit for you. As an agent in our Reservations Center, you will be one of the first people that our travelers contact here at US Airways. Before a customer even shows up at the airport, their traveling experience starts with you. Responsibilities include making flight more... |
| 09-02-11 |
Sr. Team Leader - Bilingual |
Blue Cross Blue Shield of NC |
Durham, NC |
| Major Responsibilities: Responsible for leading a group of departmental personnel; including coaching, development, trend analysis, and team goal creation. Will review and analyze complex staffing data to identify and then resolve issues. Will also participate in enterprise-wide corporate projects.• Manage day-to-day business area activities; provide leadership and direction to team and set team goals and expectations.• Manage day-to-day business area activities; provide leadership and more... |
