| Date |
Title |
Company |
Location |
| 02-03-12 |
Coach - Technical Support -IHD (307677-798) |
Frontier Communications |
Rochester, NY |
| Conduct ongoing coaching session on an as needed base per tech, to provide overall support to technician· Conduct monthly observations to insure technical/customer service quality and to capture training opportunities· Meet formally with techs monthly to review stats and to develop a plan to achieve results · Meet with entire team once per month for the purpose rewarding, team building, boosting of overall morale, discuss issues, concerns and general information related to IHD & the Company· more... |
| 02-02-12 |
Inside Liability Determination Adjuster - Claims Trainee |
Allstate Insurance Company |
Suffern, NY |
| Allstate? Good Work. Good Life. Good Hands.? Voted one of the World's Leading Top 100 Companies by Forbes magazine Are you interested in vehicles? Have an eye for detail? Good with people? And looking to accelerate your career at a renowned company? Allstate Insurance Company has an exceptional career opportunity for an Inside Liability Determination Adjuster - Claim Trainee in Suffern, NY. Combine your skills of working with people and investigation! more... |
| 02-02-12 |
Customer Service Representative - Kingston, NY |
UnitedHealth Group |
Kingston, NY |
| Position Description: The Customer Service Representative is responsible for answering up to 80 incoming calls from members and providers while ensuring a high level of customer service and maximizing productivity. When you are in the business of health care, you're in the business of people. At UnitedHealth Group we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best care more... |
| 02-01-12 |
TECHNICAL SUPPORT REPRESENTATIVE (307672-798) |
Frontier Communications |
Rochester, NY |
| Job Description Frontier Technical Support Representatives are responsible for providing premier support and solutions to customers of Frontier’s Internet service and Frontier Secure product line. Armed with superior technical knowledge and a passion for customer satisfaction, they provide solutions to customers in a helpful and friendly manner. Required Skills To be a successful Technical Support Representative at Frontier, you will need the following skills and abilities: Minimum more... |
| 01-31-12 |
Recovery/Resolution Representative - Trumbull, CT |
UnitedHealth Group |
Bridgeport, CT |
| Position Description: Flexible? Friendly? Fast on your feet? That's a great start. Accurate? Accountable? Self Directed? These traits can take you places. Our claims operations are the focal point of handling information about services patients receive and they way those services get paid. It's complex, detailed work. It's fast paced challenge. It's a job that calls on you to be thoughtful, resourceful, team-driven and customer-focused. To put it mildly, there is never a more... |
| 01-23-12 |
Inside Liability Determination Adjuster Claim Trainee |
Allstate Insurance Company |
Fishkill, NY |
| Voted one of the World's Leading Top 100 Companies by Forbes magazine Do you have a passion for helping others? Are you interested in vehicles? Do you have strong organizational and time management skills? And looking to accelerate your career at a renowned company? Allstate Insurance Company has an exceptional career opportunity for a Inside Liability Determination Adjuster - Claim Trainee in Fishkill, New York. Combine your skills working with people and more... |
| 01-20-12 |
Call Center Engagement Specialist - Kingston, NY |
UnitedHealth Group |
Kingston, NY |
| Position Description: When you are in the business of health care, you're in the business of people. At UnitedHealth Group we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benefits and their options. This part of their lives matters a lot to them and it matters just as much to us. Our customer service teams have a serious responsibility more... |
| 01-20-12 |
Appeals Representative - Trumbull, CT |
UnitedHealth Group |
Bridgeport, CT |
| Position Description: Positions in this function are responsible for reviewing, researching, investigating, and triaging all types of appeals and grievances. Communicates with appropriate parties regarding appeals and grievance issues Primary Responsibilities: Ensure complaint has been categorized correctly Determine and confirm member eligibility and benefits Obtain additional documentation required for case review Place relevant documents into image repository Initiate outbound more... |
| 01-19-12 |
Claims Representative Associate***Join us at our Open House! Sat, Jan 28th from 10am-2pm*** - Buffal |
UnitedHealth Group |
Buffalo, NY |
| Join us at our Open House! Sat, Jan 28th from 10am-2pm @ the UnitedHealth Group office 500 Colvin Woods Pkwy Tonawanda, NY 14150 The Claims Representative Associate is responsible for handling incoming medical claims ensuring a high level of customer service and maximizing productivity. Responsibilities: Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims Analyze and identifies trends and more... |
| 01-19-12 |
Claims Representative Associate - Kingston, NY |
UnitedHealth Group |
Kingston, NY |
| The Claims Representative Associate is responsible for handling incoming medical claims ensuring a high level of customer service and maximizing productivity. Responsibilities: Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims Analyze and identifies trends and provides reports as necessary Constantly meet established productivity, schedule adherence, and quality standards UnitedHealth Group is working to more... |
| 01-17-12 |
Manager, Contact Center |
Conservation Services Group |
Albany, NY |
| Description •Monitors, maintains and achieves contact center goals/key performance indicators, either external goals established by clients or internal department goals (Average answer rate of 90%). •Serves as the operational key escalation contact for any high level issue and ensures resolution. •Develops and maintains a strong partnership with the key operational contacts throughout the company and/or customer to ensure positive communication on all issues that need to be communicated to more... |
| 12-24-11 |
Customer Care Professional - Kingston, NY |
UnitedHealth Group |
Kingston, NY |
| The Customer Care Professional is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent more... |
| 12-20-11 |
Traffic Administrator (307493-798) |
Frontier Communications |
Rochester, NY |
| Handle all 411 and Operator Assistance calls to inbound call center. Process information requests quickly and accurately. Must be flexible to work any shift scheduled in a 24 x 7 environment (includes weekends and holidays). Involves wearing headset whenever on duty. Structured environment with scheduled and limited breaks and lunches. Must have minimum keyboard proficiency of 35 WPM. $9.69/hour. more... |
| 12-13-11 |
Insurance Processing Representative Trainee |
Travelers |
Elmira, NY |
| Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. SUMMARY: This position provides an opportunity to learn the basics of insurance operations, leading to a position as a Policy Service Representative. more... |
| 12-08-11 |
Customer Care Professional (*Join us at our Open House! Sat, Jan 28th 10am-2pm!*) - Buffalo, NY |
UnitedHealth Group |
Buffalo, NY |
| Join us at our Open House! Saturday, January 28th from 10am-2pm at the UnitedHealth Group office 500 Colvin Woods Parkway Tonawanda, NY 14150 Come meet with our recruitment and management team to learn about our exciting opportunities in Tonawanda! The role of the Customer Care Professional is to build trusted relationships with members across their health care lifecycle. This is done by assisting in plan selection and enrollment, educating members about management of their more... |
