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5 jobs in New Jersey
Date Title Company Location
07-30-10 Forecasting Analyst Vonage Holmdel, NJ
The Forecasting Analyst is responsible for forecasting call volume and AHT across all sites and all LOBs at an intraday level, utilizing the Aspect eWFM workforce management system to ensure service level goals are achieved within each line of business at the daily and interval levels. Essential Job Functions: -Define short and long-term projections across multiple sites for call types based on changing business needs as well as historical and future trends -Compile data relevant to the more...
07-07-10 Customer Service Representative Randstad Pennington, NJ
Client Solutions Associates will provide service support for Fortune 500 Financial Companies brokerage account products and service features through inbound calls from Advisory clients. The Associates are required to have a broad knowledge of the financial industry and an understanding of brokerage product, services and technology. After the required training curriculum is successfully completed and a passing grade on both of the practical and written assessments is achieved, the Associate will more...
06-24-10 Executive Director, Call Center Operations PDI, Inc Parsippany, NJ
The Executive Director, Call Center Operations is responsible for building, leading and launching a successful Call Center organization which includes establishing the business strategy, standardized processes and oversight of quality and metrics and delivering overall agreed upon results. Provides leadership to the call center team to support PDI’s internal client (a Peer Persuasion Company) and provide tele-detailing and other forms of remote contact to reach external clients. Identifies more...
06-24-10 Call Center Sales Manager PDI, Inc Parsippany, NJ
A full-time Call Center Sales Manager is needed to exceed client expectations with personal commitment, integrity and teamwork. The manager will supervise and coach approximately 6-10 Virtual Pharmaceutical Sales Representatives. The manager will be responsible for the team delivering value through the execution of tele-detailing to increase sales and awareness of client products. The manager will handle escalated inquiries and direct the team on all tele-detailing, inbound/outbound product more...
05-24-10 Customer Care Manager- Join our award winning team Ashley Furniture HomeStores Edison, NJ
Ashley Furniture HomeStores #1 Furniture Brand Retailer in North America & LARGEST NY/NJ Ashley Dealer & Growing! Visit our Brand New HomeStore Locations: Paramus (NJ) & New Rochelle (NY)! Our Company: At Ashley Furniture HomeStore, great style doesn’t have to be expensive. We design, build and deliver every piece, saving on every process from design to delivery, so that we can pass incredible savings on to our customers. We have the best value in home furnishings backed by superior service more...
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