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13 jobs in Minnesota
Date Title Company Location
02-03-12 Claims Senior Service Specialist Allstate Insurance Company Bloomington, MN
    Voted one of the World?s Leading Top 100 Companies by Forbes magazine   Do you have a passion for helping others?  Can you work independently?  Manage your time efficiently?  Are you looking to accelerate your career with a world-renowned company?   Allstate Insurance Company has an exceptional career opportunity for a Claims Service Specialist in Bloomington, MN.   A vital role in helping to deliver a superior customer experience! Our customers more...
01-21-12 Senior Customer Service Representative - Golden Valley, MN UnitedHealth Group Minneapolis, MN
Position Description:   A Call Center position answering inbound calls, emails, and faxes from physicians, clients, and members relating primarily to Claims and Patient information regarding Complex Medical Conditions, such as Transplantation and Cancer. Position requires using in-depth problem solving while ensuring a high level of customer satisfaction and maximizing productivity.   Primary Responsibilities: Answer and respond to incoming calls, emails, and faxes from physicians, more...
01-14-12 Appeals Representative - Duluth, MN UnitedHealth Group Duluth, MN
Position Description:  Positions in this function are responsible for reviewing, researching, investigating, and triaging all types of appeals and grievances. Communicates with appropriate parties regarding appeals and grievance issues   Primary Responsibilities: Ensure complaint has been categorized correctly Determine and confirm member eligibility and benefits Obtain additional documentation required for case review Place relevant documents into image repository Initiate outbound more...
01-12-12 Billing & Accounts Receivable Representative - Duluth, MN UnitedHealth Group Duluth, MN
The Billing & Accounts Receivable Representative is responsible for insurance premium collections.   Responsibilities: Contact customers to determine reason for payment delinquency Negotiate and advise on collection of overdue bills and take appropriate action to recover overdue payments Handle unresolved inquiries/issues Responsible for developing, implementing, maintaining and managing organization policies on collection practices May work with outside legal counsel and/or more...
01-11-12 Call Center Traffic/Workforce Representative - Minnetonka, MN UnitedHealth Group Minneapolis, MN
Position Description: Positions in this function are responsible for all scheduling, call volume monitoring and adjusting. Responsible for determining and communicating work schedules, resources for various call queues. Works with site leaders to ensure adequate staff, contingency plans and workflow monitoring.   Ovations is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.   Imagine joining a group more...
01-10-12 Sales and Service Specialist-February 13th Class-Multiple Openings (307536-798) Frontier Communications Burnsville, MN
Sales & Service Specialist - Residential (Tier II) Responsibilities for which this team is accountable: Receive high volume of inbound calls from customers with questions concerning service, billing, technical or any other concerns/problems. Build customer relationships through quality selling and service by interacting with internal/external customers in a professional manner; work with callers to efficiently resolve issues/problems associated with their telephone service. Provide more...
01-05-12 Enterprise Quality Monitoring Analyst Portico Benefit Services Minneapolis, MN
PORTICO BENEFIT SERVICES (formerly called ELCA Board of Pensions) ** CANDIDATES WITHIN COMMUTING DISTANCE OF TWIN CITIES ONLY ** Enterprise Quality Monitoring Analyst is responsible for the design, implementation, and ongoing execution of quality monitoring activities that evaluate the quality of work and work processes of the enterprise as measured against timeliness, accuracy, and performance standards. As a member of the ERM/Q department, this individual also actively participates in more...
01-05-12 Claims Representative Associate - Duluth, MN UnitedHealth Group Duluth, MN
The Claims Representative Associate is responsible for handling incoming medical claims ensuring a high level of customer service and maximizing productivity.   Responsibilities: Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims Analyze and identifies trends and provides reports as necessary Constantly meet established productivity, schedule adherence, and quality standards UnitedHealth Group is working to more...
12-29-11 Care Advocate/Behavioral Health - Bloomington, MN UnitedHealth Group Minneapolis, MN
Position Description: This person will be responsible for interfacing with members and providers in the community, fielding requests for services, both in writing and via telephone, and will be responsible for helping to assist in finding resources appropriate to the client's situation. In addition, they will be reviewing requests for the higher levels of care, including network exceptions, and also for any type of outpatient services needed in the transition process, which require more...
12-29-11 Care Advocate / RN, LICSW, LMFT, LPCC or LP - Bloomington, MN UnitedHealth Group Minneapolis, MN
Primary Responsibilities: Focus on initial inpatient admission for psychiatric and chemical dependency patients Making patient assessments and determining appropriate levels of care Obtaining information from providers on outpatient requests for treatment Determining if additional clinical treatment sessions are needed Managing inpatient and outpatient mental health cases throughout the entire treatment plan Administering benefits and reviewing treatment plans Coordinating benefits and more...
12-23-11 Quality Review Specialist - Minnetonka, MN; Green Bay, WI; Roanoke, VA UnitedHealth Group Minneapolis, MN
Position Responsibilities: Responsible for quality assurance by conducting audits of calls of Customer Service Representatives Provide feedback to team members on audit results Analyze information and utilize to build recommendations to reduce errors and improve process performance Create, maintain and track reports in relation to performance Serve as subject matter resource to team members, supervisors and management staff   UnitedHealthcare Medicare & Retirement is part of the more...
12-15-11 Enrollment/Eligibility Representative - Duluth, MN UnitedHealth Group Duluth, MN
We're looking for an organized individual who demonstrates professionalism and a strong work ethic to assist with the review of Medicare enrollment applications with the CMS (Center for Medicare and Medicaid Services) as an Associate Enrollment/ Eligibility Representative. Our department has low turnover and offers exposure to various business areas great for long-term growth. This is an excellent opportunity for someone with office experience who is interested in moving into a new area and more...
12-13-11 Recovery/Resolution Analyst - Eden Prairie, MN UnitedHealth Group Eden Prairie, MN
Position Description:   Flexible, Friendly, Fast on your feet, That's a great start. Accurate, Accountable, Self Directed. These traits can take you places. Our claims operations are the focal point of handling information about services patients receive and they way those services get paid. It's complex, detailed work. It's fast paced challenge. It's a job that calls on you to be thoughtful, resourceful, team-driven and customer-focused. To put it mildly, there is never a more...
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