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4 jobs in Iowa
Date Title Company Location
02-03-10 Customer Service Representative Nationwide Des Moines, IA
Nationwide is currently hiring for Customer Service Representatives The Customer Service Representative learns to service property/casualty insurance business via direct (inbound) telephone contact with existing customers/agents in multiple states across multiple channels. Answers questions and provides explanations regarding service requests and coverage, limits and deductibles. Requests necessary forms, follows-up on trailing documents and takes payments. May make limited outbound calls and more...
01-26-10 Data & Technical Services Specialist (MARION) U.S. Cellular Marion, IA
Investigates and resolves wireless data device and network problems of customers: Receives support requests via telephone e-mail from customers having problems using their cellular phone and/or wireless data product or service or inquiring how to use specific device or application. Talks to customer to learn procedures followed and source of error. Answers questions, applying knowledge of the application, network, device and procedures. Asks user with problem to more...
01-13-10 Customer Service Representative - Cedar Rapids U.S. Cellular Marion, IA
Responsible for handling a large volume of inbound phone calls regarding cellular service and strives to provide one-call resolution" for problems and irregularities identified by customers. Provides feedback to the company as to ways to improve efficiency and customer service.Responsibilities: Responds to inbound customer calls in a professional manner, addressing customer issues, assuring that market quality standards are met. Researches and resolves a wide variety of more...
12-23-09 Customer Service - Call Center Sales APAC Davenport, IA
APAC Customer Services, Inc. is a leading provider of customer interaction solutions for market leaders in communications, financial services, insurance, healthcare, logistics, travel, and hospitality. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. Founded in 1973 and headquartered in Deerfield, Illinois, the company maintains 11 customer interaction centers nationwide. Ranked among the top 10 global contact-management leaders and recognized more...
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