| Date |
Title |
Company |
Location |
| 02-07-12 |
Residential Sales and Service Consultant (March 12, 2012 Class Date) (307692-798) |
Frontier Communications |
Fort Wayne, IN |
| Residential Sales & Service Consultant Summary Frontier Residential Sales & Service Consultants (RSSC) are responsible for creating an outstanding experience at every interaction for both new and existing residential customers. The RSSC uses superior product knowledge and a passion for customer satisfaction to provide solutions for a wide range of residential customer needs in a fast paced and energetic environment. General Duties Duties include, but are not limited to, the following: Selling more... |
| 02-04-12 |
Call Center Manager (03) |
Bencin & Associates |
Indianapolis, IN |
| Opportunity to transform and build a world-class “concierge” center for a luxury consumer brand. The hands-on manager will have about 25 CSRs in an inbound customer service setting. The ideal manager will have a background in a “high-touch” personalized environment with a focus on training, coaching and mentoring the team. This offers great upside potential for someone comfortable in an independent entrepreneurial role. Compensation includes a base salary of $70k plus bonus and possible more... |
| 01-25-12 |
Health Educator - Indianapolis, IN |
UnitedHealth Group |
Indianapolis, IN |
| Primary Responsibilities: General Inquiry, Outreach and Education - (While following all PHI and HIPAA guidelines) Provide program information and education to members utilizing established protocols, procedures, and educational methodologies via the telephone in an accurate and courteous manner. Complete a Health Risk questionnaire with enrollees into the program. Encourage members to appropriately utilize services in an effort to improve the health and well being of all members. This might more... |
| 01-25-12 |
Customer Service Representative - Vincennes, IN |
UnitedHealth Group |
Bloomington, IN |
| The Customer Service Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent customer more... |
| 01-21-12 |
CPE COE Implementation Coordinator (307627-798) |
Frontier Communications |
Carmel, IN |
| The Specialist – Customer Service CPE CSA contributes to product delivery, business retention and revenue growth objectives of the CPE sales account team, through selling and support efforts. The CPE CSA is an important resource within Frontier that provides the customer with easy access and maneuverability through our organization. The CPE CSA maintains a passion for customer service and works pro-actively with other internal and external resources to insure we exceed customer expectations. more... |
| 12-22-11 |
Customer Service Representative - Indianapolis, IN |
UnitedHealth Group |
Indianapolis, IN |
| The Customer Service Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent customer more... |
| 12-16-11 |
Telephone Service rep |
Charitable Resource Foundation |
Evansville, IN |
| Summary of Responsibilities: The purpose of this position is to contact individuals and acquire a donation for non-profit charities. This includes speaking confidently, persuasively and effectively over the telephone to: • Obtain the customer’s comfortable pledge amount. • Hand-off the call to a verifier to close the sale including spelling of customer’s name and complete mailing address. The representative is also required to: • Provide a positive and professional phone interaction on every more... |
| 11-03-11 |
Call Center Assistant Manager |
Swan Lake Resort |
Plymouth, IN |
| In a full-time capacity engage in maximizing sales and profitability of resort package sales through inbound and outbound call center efforts. Development and implementation of strategies, expectations, trend analysis, along with meeting sales, gross margin, and close rate objectives. Merchandise Duties: • Co-manage a small team of call center representatives directly and directing their activities for the achievement of call center targets and goals. • Manage the overall performance of more... |
| 10-28-11 |
Broker Trainee Program |
Charles Schwab |
Indianapolis, IN |
| ORGANIZATION SUMMARY: Client Service & Support (CS&S) is the primary service and trading arm for Schwab Investor Services. CS&S provides service to our retail clients to fulfill our purpose of helping everyone become financially fit. We inspire client loyalty by providing guidance and solutions to fulfill client needs and have a focus on employee development and collaboration. ROLE DESCRIPTION: As a Broker Trainee in CS&S at Charles Schwab, you will be on the “fast-track” to becoming a more... |
