| Date |
Title |
Company |
Location |
| 03-09-10 |
Manager Strategic Initiatives (Project Manager), Customer Service Operations |
U.S. Cellular |
Chicago, IL |
| Leads and sustains multiple productive customer service related projects designed to improve the quality and operating efficiencies of customer service operations. Delivers all projects within budgetary and scheduling guidelines as well as any other requirements set forth. Develops the project plan, obtains resources, monitors and reports on status, manages risks and controls project changes.Responsibilities: Serves as single-point of contact for the assigned project. Performs more... |
| 03-06-10 |
Customer Service Representative - Chicago, IL |
UnitedHealth Group |
Chicago, IL |
| UnitedHealthcare is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. When you work with UnitedHealthcare, what you do matters. It's that simpleâ?¦and it's that challenging. In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new more... |
| 03-02-10 |
Resource Planning Coach |
U.S. Cellular |
Chicago, IL |
| Responsible for supervising, coaching, and mentoring Resource Planning Specialist within the Customer Care and Financial Service Centers.? Supports the values and behaviors of U.S. Cellular??s Dynamic Organization, while assisting the Resource Planning Specialist with balancing Customer Focus and Associate satisfaction.? Provides Workforce Planning expertise and analysis to Operations Managers and other Customer Care and Financial Service Leaders.? Promotes consistency, more... |
| 02-28-10 |
CUSTOMER SERVICE REP I |
AT&T |
Springfield, IL |
| Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity. As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications more... |
| 02-27-10 |
Call Center Manager |
SXC Health Solutions, Inc. |
Lisle, IL |
| Overview:The Manager, Customer Care is a position that is responsible for the hiring, management and development of personnel that serve as the Customer Care Help Desk. This position requires an individual who is capable of establishing goals and implementing guidelines required to present a highly competent call center. This person will also have the ability to effectively communicate with a variety of people, ranging from direct reports to clients, demonstrating a clear understanding of not more... |
| 02-24-10 |
Customer Information Representative -SCU |
Liberty Mutual Group |
La Porte, IN |
| Advance your Customer Service career at Liberty Mutual - A Fortune 100 Company! Superior Customer Service is our primary goal. As a Liberty Mutual Customer Information Representative, you'll be a key point of contact for our customers, answer questions, addressing concerns, and supporting Liberty Mutual's mission of "helping people live safer, more secure lives." You will perform a full range of customer serives activies such as obtaining information more... |
| 02-17-10 |
Quality Advocate - Multilingual - Bolingbrook, IL |
U.S. Cellular |
Bolingbrook, IL |
| The Quality Advocate will work directly with up to ten frontline Customer Service Coaches, and Managers to assist in providing key information to ensure the best quality experience. The Quality Advocate will be based in the Customer Care Center they are serving and be responsible for assessing the call quality of frontline Associates that report to their respective ten Customer Service Coaches. They will provide information to the Coaches and Managers about things gone more... |
| 02-12-10 |
ATT CUSTOMER SERVICE REP I |
AT&T |
Rantoul, IL |
| Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity. As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications more... |
| 02-12-10 |
Operations Manager |
AFNI Inc |
Peoria, IL |
| Afni Peoria, IL Operations Manager A career that matters: live it! At Afni, a nationally recognized provider of innovative customer service, there has never been a better chance to join our team. From the camaraderie you share with your coworkers to our commitment to the continued training and development of our team, we work hard to make you feel like you are part of something special. We are looking for an experienced call center leader to join our Peoria, IL, contact center leadership team. more... |
| 02-10-10 |
Customer Service Representative 1 |
AT&T |
Davenport, IA |
| Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity. As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications more... |
| 01-23-10 |
Customer Service Representative Lead - Moline, IL |
UnitedHealth Group |
Moline, IL |
| UnitedHealthcare is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. When you work with UnitedHealthcare, what you do matters. It's that simpleâ?¦and it's that challenging. In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new more... |
| 01-08-10 |
2nd Shift Call Center Manager |
The Pampered Chef |
Addison, IL |
| Job Title: Customer Solutions Manager Department: Solution Center Reports To: Director, Customer Solutions Shift/Hours: 2nd Shift General Summary: Manages the 2nd Shift, daily operations of the International Solution Center. Ensures that customer and consultant satisfaction and problem resolution needs are met. Responsibility: Evaluates and counsels Team Supervisor on staff performance standards, coaching opportunities and direction. Ensures proper tracking of individual performance and more... |
| 12-16-09 |
Director, Workforce Management |
CVS Caremark |
Northbrook, IL |
| CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us more... |
| 12-09-09 |
Vendor Management Senior Consultant |
Allstate Insurance Company |
South Barrington, IL |
| Allstate Roadside Services is the second largest publicly traded provider of roadside assistance and associated services in the U.S. marketplace today. Allstate Roadside Services emerged from an acquisition by Allstate Insurance Company of the Partnership Marketing Group (PMG) in 2008, integrating them with Allstate Motor Club, one of the nation's top motor clubs with nearly 50 years of roadside expertise. PMG's 43 year heritage brought a rich portfolio of offerings; such as Signature Motor more... |
