| Date |
Title |
Company |
Location |
| 02-07-12 |
Allstate Benefits Customer Service Specialist I |
Allstate Insurance Company |
Jacksonville, FL |
| Allstate Benefits has an exceptional career opportunity for a Customer Service Specialist I in Jacksonville, FL. In this vital role, you will be responsible for answering incoming calls from Agents, policyholders, employers and providers by using on-line records of Policyholders Service, Premium Administration, Commissions, Licensing, New Business and Claims. Individual will provide information and or identify problems and direct caller to the appropriate department; more... |
| 02-06-12 |
New Dealer Support Representative |
Allstate Insurance Company |
Jacksonville, FL |
| Allstate Dealer Services has an exceptional opportunity for a New Dealer Support Representative in Jacksonville, FL. In this role, you will be: Responsible for completing all the pre-work needed to perform the Agent and Dealer Welcome calls and Checkpoints. Executing the Agent and Dealer Welcome Call procedures. Responsible for providing follow up email notifications to the dealers, as well as providing any additional supporting documentation for the additional services. Conduct more... |
| 02-06-12 |
Sr Customer Service Specialist-Model Escalation Center of Excellence |
Bank Of America |
Tampa, FL |
| Handles complex or escalated calls from customers or internal partners providing seamless delivery of service. Performs routine and complex account maintenance. Handles inquiries from other financial institutions, providing status and updating cases to bring final resolution to posting defects. Required to solve problems and investigate/resolve a wide variety of issues and requests that include gathering additional information, setting expectations and working with other support organizations more... |
| 02-01-12 |
Provider Phone Representative - Tampa, FL |
UnitedHealth Group |
Tampa, FL |
| The Provider Phone Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent customer more... |
| 01-27-12 |
Senior Customer Service Representative - Tampa, FL |
UnitedHealth Group |
Tampa, FL |
| Position Description: The Senior Customer Service Representative is responsible for providing excellent customer service through inbound, outbound, and written correspondence to members and providers on questions pertaining to medical, dental and vision products. Primary Responsibilities: Provide excellent customer service Constantly meet established productivity, schedule adherence, and quality standards Respond to complex customer calls (inbound and outbound) Strong writing more... |
| 01-25-12 |
Sr Customer Service Specialist-Model Escalation Center of Excellence March 19, 2012 |
Bank Of America |
Tampa, FL |
| Handles complex or escalated calls from customers or internal partners providing seamless delivery of service. Performs routine and complex account maintenance. Handles inquiries from other financial institutions, providing status and updating cases to bring final resolution to posting defects. Required to solve problems and investigate/resolve a wide variety of issues and requests that include gathering additional information, setting expectations and working with other support organizations more... |
| 01-24-12 |
Quality Assurance Associate |
Allstate Insurance Company |
Jacksonville, FL |
| Allstate Dealer Services has an exceptional career opportunity for a Quality Assurance Associate in Jacksonville, Florida. In this vital role, you will be responsible for adhering to performance metrics and Allstate Attendance guidelines. Position provides support for all aspects of complex functions within the Quality Assurance Business Unit. Job Responsibilities for the Quality Assurance Associate (QA) include: Must be able to coach employees in a positive and constructive manner more... |
| 01-24-12 |
Provider Claims Resolution Specialist - Miami, FL |
UnitedHealth Group |
Miami, FL |
| The Provider Claim Resolution Specialist (PCRS) is responsible for efficiently navigating claim processing systems to complete all closed and denied, simple adjustments, and the majority of complex adjustments (out of scope high dollar and inpatient). Also, the PCRS will provide quality service to our Providers through real time and accurate resolution of closed and denied claims, simple adjustments and escalated claim issues. Responsibilities: Perform all types of complex more... |
| 01-24-12 |
Small Business Customer Service Sales Specialist March 12, 2012 -Tampa,FL |
Bank Of America |
Tampa, FL |
| Job Posting Description (JPD): You will handle complex or escalated calls from customers or internal partners providing seamless delivery of sales fulfillment, service and administrative requests by answering calls and responding to faxes and emails directed to the Tampa call center. You may perform routine account-related transactions such as opening new accounts, completing the account set-up process, performing account maintenance and completing wire transfers. Other responsibilities could more... |
| 01-21-12 |
Appeals Representative - Oldsmar, FL |
UnitedHealth Group |
Tampa, FL |
| Position Description: Positions in this function are responsible for reviewing, researching, investigating, and triaging all types of appeals and grievances. Communicates with appropriate parties regarding appeals and grievance issues Primary Responsibilities: Ensure complaint has been categorized correctly Determine and confirm member eligibility and benefits Obtain additional documentation required for case review Place relevant documents into image repository Initiate outbound more... |
| 01-20-12 |
Customer Service Specialist |
NCCI |
Boca Raton, FL |
| At NCCI Holdings, Inc., we realize our greatest asset is our team of more than 900 professionals working together every day to make our company the leading provider of workers compensation insurance data and research information. Read on to learn about the requirements for this opening. Salary $34,000 (+7% Bonus) Job Purpose: Provides accurate, professional and timely advice and guidance to customers on Experience Rating rules and online tools and services during phone and non-phone more... |
| 01-18-12 |
Customer Care Professional |
Great HealthWorks |
Hollywood, FL |
| Vertically Integrated Direct Response Marketing Company engaged in marketing and sales of premium natural health care products and supplements through all forms of media located near Ft. Lauderdale International Airport seeks career-minded individuals interested in working in a very active customer service/sales operation. We are seeking professional sales and customer service retention specialists with a minimum of two years experience. The primary task of the position is providing customer more... |
| 01-18-12 |
Customer Care Professional |
Great HealthWorks |
Hollywood, FL |
| Vertically Integrated Direct Response Marketing Company engaged in marketing and sales of premium natural health care products and supplements through all forms of media located near Ft. Lauderdale International Airport seeks career-minded individuals interested in working in a very active customer service/sales operation. We are seeking professional sales and customer service retention specialists with a minimum of two years experience. The primary task of the position is providing customer more... |
| 01-17-12 |
Resource Planning Analyst (113429) |
Visa, Inc. |
Miami, FL |
| Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks. Visa does not issue cards, extend credit or set rates and fees for consumers. Visa's innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world's major cities to more... |
| 01-09-12 |
Quality Assurance Analyst |
Great HealthWorks |
Hollywood, FL |
| Growing Healthcare Company focused on health, wellness and preventative care located in its corporate headquarters near the Ft. Lauderdale International Airport seeks a Quality Assurance Analyst to work in a very active virtually integrated direct response marketing company. Quality assurance Analysts monitor phone calls to make sure all call center employees are in compliance with the rules and regulations of the organization. Job Description: • Learn and retain knowledge of company more... |
