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Philadelphia Pennsylvania Jobs
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4 jobs in Philadelphia Pennsylvania.
| Date |
Title |
Company |
Category |
| 07-27-10 |
Customer Service Assoc |
Prudential |
Customer Service |
| No Call Center experience is necessary! Just bring your people skills and your willingness to learn! Our ideal candidate is a career oriented professional who is looking for an excellent opportunity in strong, growing organization. Our Customer Service Representatives are primarily responsible for answering in-bound calls from Variable Annuity customers and sales force representatives. Our associates attain a thorough understanding of the investment/annuity business. They must also learn more... |
| 07-23-10 |
Customer Service Associate |
Prudential |
Customer Service |
| Under limited supervision and within established guidelines, provides information to policyholders, insureds, agents, brokers and others. Receives, evaluates and answers customer inquiries which are predominately routine but may require deviation from standard screens, scripts and procedures. Uses computerized system for tracking, information gathering, providing information, referrals, routine transactions and/or troubleshooting. May answer product, account, policy and service inquiries, more... |
| 06-14-10 |
Workforce Management Analyst, - Reporting & Analys |
excelleRx |
Call Center Operations |
| Summary: The Workforce Management Analyst supports the Workforce Management Supervisor in all workforce management functions including forecasting, scheduling, real time management, and reporting. The position requires extensive analysis of MMSC workload, schedules, and real time operation and taking necessary action to insure effective and efficient use of resources. Essential Duties and Responsibilities: Workforce Management analysts will specialize in some functions more... |
| 05-18-10 |
Contact Center Manager |
Bencin & Associates |
Call Center Operations |
| National company has an opening within a new business unit. The manager will be responsible for the start-up and management of an inbound B2B customer service center with 50-60 CSRs. Staffing, training, quality, metrics and technology will be focus areas for the manager. Base salary $90-100k plus potential bonus. Local only. Candidates must be local and must have (1) strategic management experience of an inbound B2B call center with 50+ headcount, (2) center start-up or reorganization more... |
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