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New York City New York Jobs
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7 jobs in New York City New York.
| Date |
Title |
Company |
Category |
| 07-16-10 |
Asian Initiative Services Specialist - New York, NY |
UnitedHealth Group |
Customer Service |
| Primary Responsibilities: Provide excellent service to walk-in Members Answer inbound call inquiries from Medicare and Commercial Members Using system, answer and resolve issues such as benefits, eligibility, enrollment, claims, and billings courteously and accurately Proactively educate members for enhanced understanding on covered benefits, protocols and procedures Make outbound calls for follow-up on issues received via fax and phone in a timely manner Conduct monthly Medicare more... |
| 07-13-10 |
Telesales Manager |
Bencin & Associates |
Telesales |
| Rapidly growing company in the healthcare industry has a new opening for a manager to start and build the outbound sales operation. The manager will oversee 15-20 reps working strictly with warm leads in a B2C setting. Hiring, training, scripting, managing and metrics are key drivers for this position. Compensation includes an $80k+ base salary plus a very strong benefits program. Local candidates only - relocation is not available for this position. Requirements: Must have solid B2C more... |
| 07-12-10 |
Customer Care Professional - Kingston, NY |
UnitedHealth Group |
Customer Service |
| The Customer Care Professional is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent customer service more... |
| 07-09-10 |
SENIOR MANAGER-CALL CENTER OPERATIONS |
Stone Search LLC |
Call Center Operations |
| Senior Manager – Call Center Operations Our client, a leader in market data research and enterprise data collection, is seeking a Senior Manager/Director level individual for their Call Center Operations to oversee the processes, sales, profitability, production, performance, staffing and quality for their 300+ seat center. Experience in a survey-centric environment is desired. JOB SCOPE: The Senior Manager will provide and/or oversee the following functions to ensure the quality and strength more... |
| 07-08-10 |
Customer Service Representative - Kingston, NY |
UnitedHealth Group |
Customer Service |
| The Customer Service Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent customer more... |
| 06-11-10 |
Call Center Vendor Manager |
Bencin & Associates |
Support Cast |
| National healthcare company has an immediate need for a vendor manager. The manager will be responsible for all aspects of the outsourced call center help desk operations. Base salary $120k plus incentive stock. At this point, only local candidates will be considered. Candidates must be local and must have (1) call center vendor management experience, (2) call center technology background, (3) CRM background and (4) bachelor’s degree. Please reference position Call Center Vendor Manager (54) more... |
| 05-17-10 |
Manager – Radiology Call Center |
NewYork-Presbyterian |
Account Management |
| Streamlined Care Saves Lives: You Make It Possible At NewYork-Presbyterian Hospital, a world-renowned commitment to service permeates every aspect of what we do. From patient care to support services, we’re driven to achieve at the highest level. You can help Make It Possible: Manager – Radiology Call Center Lead, unite and inspire as Manager of our Radiology Call Center’s team. Under guidance of the Director, you’ll supervise phone scheduling of imaging appointments. You’ll streamline the more... |
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