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15 jobs in Chicago Illinois.
Date Title Company Category
07-31-10 Customer Care Trainer SXC Health Solutions, Inc. Customer Service
Overview:SXC is a leader in delivering an innovative mix of technology, critical capabilities and pharmacy benefit services to a wide variety of healthcare payor organizations. . Responsibilities:Essential Job Functions: Modifying and presenting training programs for Customer Care Professionals.Conducting training programs for Customer Care Professionals and first line Supervisors on new products/services, selling skills, and/or system changes.Participating in identifying program more...
07-23-10 Inside Sales Account Executive Telecom Brokerage, Inc. Telesales
Inside Sales Account Executive TELECOM BROKERAGE, INC., www.tbicom.com, is looking to add determined and driven sales professionals to our growing inside sales team. Since 1991, TBI has been a premier Master Agent for telecom services such as internet, data, local, long distance and managed services. TBI is the second largest master agent of telecom services nationwide, and continues to grow. At TBI, we offer an hourly pay, an uncapped commission structure and a full suite of benefits for our more...
07-19-10 Quality Advocate Supv U.S. Cellular Customer Service
The Quality Advocate Supervisor is responsible for leading a team of up to 12 Quality Assurance Advocates. This role is a center based function serves to enhance call quality within the call centers. This role will interact directly with other Coach, Manager, and Director level functions within the Customer Care Centers while reporting to the Customer Service Operations Team (CSO). The primary function of this role is to lead a team of Associates in working with the frontline Customer Service more...
07-16-10 Legal Assistant Legal Helpers Customer Service
Job Description: National Law Firm seeks experienced call center sales representative. We are a client-based organization dedicated to providing great customer service and fast results. A Sales/Customer Service representative is responsible for handling high incoming call volume. (approximately 70 – 100 calls a day.) Previous Call Center experience is a must. Responsibilities: • Answering calls from potential clients including setting up consultation appointments, answering initial questions more...
07-09-10 Customer Service Representative - Multilingual U.S. Cellular Customer Service
POSITION PROFILE   Tu entusiasmo debería ser expresado en todo lo que haces. Los asociados de U.S. Cellular trabajan felices y transmiten esos sentimientos positivos a sus clientes.   This is no ordinary call center. This is a U.S. CellularCustomer Care Center. A place where you get outstanding training, have a 1:12 ratio of coach to associates, work in a culture that encourages career growth, and experience success that is benchmarked by your ability to satisfy your customers.   more...
07-01-10 Appeals Representative - Schaumburg, IL UnitedHealth Group Customer Service
Position Description: Positions in this function are responsible for providing expertise or general support to teams in reviewing, researching, investigating, negotiating and resolving all types of appeals and grievances. Position communicates with appropriate parties regarding appeals and grievance issues, implications and decisions. You will be entering appeals and ABD's into a tracking data base. You will be determining applicable laws and regulations along with generating letters for a more...
06-26-10 Prior Authorization Clinical Supervisor SXC Health Solutions, Inc. Call Center Operations
Overview:The Clinical Supervisor of Prior Authorization is a position that is responsible for the day-to-day operations of a team of Prior Authorization Pharmacists. This position plans, directs, supervises and helps evaluate workflow and coordinate work activities to achieve service level goals and productivity as required.  They recognize and recommend operational improvements and are responsible for the day-to-day application of organizational policies and procedures.  They monitor more...
06-26-10 Senior Voice Engineer SXC Health Solutions, Inc. Telecom/IS
Overview:SXC is a leader in delivering an innovative mix of technology, critical capabilities and pharmacy benefit services to a wide variety of healthcare payor organizations. . PBMI’s 2009 Rx Benefit Innovation Award.Number 8th on Crain’s Chicago business 2007 fast fifty list.Responsibilities:SXC has an opening for a Senior Voice Engineer in a large Call Center Environment.Qualifications:Recent experience maintaining Verint’s Impact 360 Software and Server more...
06-24-10 Customer Field Service Supervisor Aqua America, Inc. Customer Service
The Customer Field Services Supervisor is responsible for the management of the Customer Service activities in the company which includes planning, organizing, staffing, budgeting, coordinating, directing, and controlling all Customer Service activities in the Divisions. RESPONSIBILITIES AND DUTIES: Supervisor in charge of all customer service activities for the Company involving meter reading, billing, customer accounting, meter installation and maintenance, complaint response and follow-up, more...
06-15-10 Inside Sales Representative Hinduja Global Solutions Telesales
Hinduja Global Solutions, a global BPO/call center company, is seeking experienced Inside Sales Representatives for our Warrenville, IL (Chicago) office. Company Description Hinduja Global Solutions is a part of the multi-billion dollar Hinduja Group conglomerate. Hinduja Global is a USD 165 million company with almost 14,000 Associates across India, the Philippines, Mauritius, Canada, and the United States. We provide outsourcing solutions to global customers across various service lines more...
06-12-10 Customer Service Representative U.S. Cellular Customer Service
Position Profile Enthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.   This is no ordinary call center. This is a U.S. CellularCustomer Care Center. A place where you get outstanding training, have a 1:12 ratio of coach to associates, work in a culture that encourages career growth, and experience success that is benchmarked by your ability to satisfy your customers.   more...
06-11-10 Legal Assistant Legal Helpers Customer Service
National Law Firm seeks experienced call center sales representative. We are a client-based organization dedicated to providing great customer service and fast results. A Sales/Customer Service representative is responsible for handling high incoming call volume. (approximately 70 – 100 calls a day.) Previous Call Center experience is a must. Responsibilities: • Answering calls from potential clients including setting up consultation appointments, answering initial questions and creating more...
06-05-10 Prior Authorization Specialist SXC Health Solutions, Inc. Customer Service
Overview:SXC Health Solutions Corp. is redefining pharmacy benefit management by providing a broad range of pharmacy spend management solutions and information technology capabilities. Our product offerings and solutions combine a wide range of PBM software applications, application service provider (ASP) processing services, and professional services designed for many of the largest organizations in the pharmaceutical supply chain, such as pharmacy benefit managers, managed care organizations, more...
06-04-10 Manager Strategic Quality Intelligence U.S. Cellular Call Center Operations
This position offers a unique opportunity to bring the voice of the customer to all areas of U.S. Cellular®.  Working with a team of analysts, the Strategic Quality Intelligence Manager will provide rich customer feedback to the organization on how our strategies are aligned with our customer's needs.   The Strategic Quality Intelligence Manager will have responsibility for all systems and reporting related to call analytics and quality monitoring, and will provide direction more...
05-12-10 Director of Admissions - CTU Sears (133-139) Career Education Corporation Call Center Operations
Founded in 1965, Colorado Technical University (CTU) provides higher education for today’s career-focused students by teaching applied industry programs and offering students support, flexibility and resources to advance personally and professionally. In addition to degree-track programs at the associate and bachelor's levels, CTU offers master's and doctoral degrees through the CTU Institute of Advanced Studies -- an innovative approach to graduate degrees for career-motivated professionals. more...
 
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